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How to Manage Social Media in a Crisis

1 September, 2016 @ 12:00 AM - 1:30 PM

Free

CBH Big Fish August 2016

With digital marketing an essential part of many marketing strategies have you a contingency in place for social media crisis management? Grainne from Big Fish Communications is holding a workshop to help you think about:

  • How to prepare for a crisis
  • Social Media Monitoring – Tools and Tips
  • What is and what is not a crisis
  • Building your key messages
  • Building your key contact matrix
  • Identifying key spokespeople
  • Crisis scenarios/ the importance of role plays/training
  • What to do if a crisis breaks on social media

If you use social media for business this is an essential course to protect yourself and plan how to handle potential crisis’s online from negative press or reviews to a hack or external impact that can affect everyone.

Ortus

Details

Date:
1 September, 2016
Time:
12:00 AM - 1:30 PM
Cost:
Free
Event Category:
Event Tags:
,
Website:
https://www.eventbrite.co.uk/e/how-to-manage-social-media-in-a-crisis-tickets-26776376864

Venue

City Business Hub
Filor Building, Twin Spires Complex, 155 Northumberland Street
Belfast, Antrim BT13 2jf United Kingdom
+ Google Map
Phone:
02890 311002
Website:
www,citybusinesshub.com

Organiser

Big Fish Communications