Job Description

Job Title: Administrator / Receptionist
Organisation: Ortus
Location: Northern Ireland
Hours: 20 hours per week
Hourly Rate: £13.45                                                                                                                        

Working Pattern: Monday–Thursday, 1:00pm–5:00pm; Friday, 9:00am–1:00pm
Reporting To: Finance Manager

 

About Us

Ortus Group is a Belfast-based social enterprise with a mission: combining business expertise with community impact. Every campaign we run, project we deliver, and story we share makes a difference.

Job Role

We are looking for an Administrator / Receptionist who will provide a welcoming, professional and efficient reception service while supporting the day-to-day administrative functions of Ortus.

The post holder will be the first point of contact for visitors, service users, staff and external organisations and will contribute to the smooth and effective running of the office.

The role requires someone who is organised, approachable and able to manage a variety of administrative tasks while maintaining a high standard of confidentiality and professionalism.

Key Responsibilities

Reception and Front-of-House

  • Provide a friendly, professional and welcoming reception service.
  • Answer and direct telephone calls and respond appropriately to enquiries.
  • Receive and distribute incoming post and correspondence.
  • Maintain a tidy, organised and professional reception and office environment.

Administration

  • Provide general administrative support to the team.
  • Maintain accurate electronic and paper-based records and filing systems.
  • Prepare correspondence, documents, letters and other administrative materials.
  • Enter and update information on relevant databases and systems.
  • Assist with photocopying, scanning, printing and document management.
  • Arrange and maintain appointments, meetings and room bookings as required.
  • Monitor and order office supplies and stationery.
  • Support the team with other reasonable administrative duties as required.

 

What we’re looking for:

Essential:

  • Good standard of general education, including GCSE English and Mathematics.
  • Previous experience in an administrative, reception, customer service or office-based role.
  • Experience of dealing with members of the public, customers, service users or external organisations.
  • Experience of maintaining accurate records and handling confidential information.
  • Experience with Microsoft 365, including Outlook, Word and Excel.

Desirable Criteria

  • Experience working within the voluntary, community, social enterprise or public sector.
  • Experience of maintaining databases or client/service-user records.

Equality and Diversity

Ortus is committed to promoting equality, diversity and inclusion and welcomes applications from people from all backgrounds.

The successful candidate will be expected to demonstrate a commitment to equality, respect and inclusion in their interactions with colleagues, service users, visitors and external partners.

Apply Now

To apply for an application pack email [email protected]
Closing Date: 18th September 2026

Ortus Group is an equal opportunities employer and welcomes applications from all suitably qualified candidates.